USens Labs ("we," "us," or "our") respects your privacy and is committed to protecting any personal information you may provide while using the USens Labs Dashboard Lite Edition (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Service, whether as a free user, Pro subscriber, Enterprise customer, or in any other capacity.
By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Service.
This Privacy Policy applies uniformly to all users regardless of subscription level.
1. Information We Collect
We collect the following types of information:
Personal Information
- Account Information: When you create an account, we may collect your name, email address, username, password, and any other information you voluntarily provide during registration or account management.
- Billing and Payment Information (for Pro or Enterprise users): If you subscribe to a paid plan, we collect billing details such as name, address, and payment information. This data is processed by third-party payment processors; we do not store full payment card details ourselves.
- Contact and Support Information: Any information you provide when contacting us for support, feedback, or inquiries.
Non-Personal / Usage Data
- Usage and Technical Data: We automatically collect information about your interactions with the Service, including IP address, browser type, device information, operating system, access times, pages viewed, and other analytics data.
- Dashboard and Market Data: Any data you input, view, or generate through the Service (e.g., custom settings, watched assets, or displayed P&L calculations) is processed solely to provide the Service features. We do not treat user-generated market views or calculations as personal data.
We do not intentionally collect sensitive personal information such as social security numbers, financial account numbers (beyond payment processing), health data, or biometric data.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the Service, including dashboard functionality, data visualization, and user authentication.
- To process subscriptions, payments, and manage your account.
- To communicate with you regarding updates, support requests, or important notices.
- To analyze usage trends and enhance user experience (via anonymized or aggregated data where possible).
- To comply with legal obligations, prevent fraud, and enforce our Terms of Service.
We do not use your information for targeted advertising or to sell personal data to third parties.
3. How We Share Your Information
We may share your information only in the following limited circumstances:
- With service providers and vendors who assist us in operating the Service (e.g., hosting providers, analytics tools, payment processors). These parties are contractually obligated to protect your data and use it only for the purposes we specify.
- With affiliates or successors in the event of a merger, acquisition, or sale of assets.
- When required by law, court order, or government request (e.g., subpoenas).
- To protect our rights, property, safety, or that of our users (including in response to legal claims).
We do not sell, rent, or trade your personal information.
4. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no system is completely secure. We cannot guarantee the absolute security of your data, and you use the Service at your own risk. In the event of a data breach, we will notify affected users and authorities as required by applicable law.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Usage data and anonymized analytics may be retained indefinitely.
You may request deletion of your account and associated data by contacting us (subject to legal retention requirements).
6. Your Rights and Choices
Depending on your location and applicable law (including state privacy laws such as CCPA/CPRA in California or similar laws in other U.S. states), you may have rights to:
- Access, correct, or delete your personal information.
- Opt out of certain processing (e.g., sales of data, though we do not sell data).
- Limit use of sensitive personal information (we do not collect sensitive data for profiling).
To exercise these rights, contact us at the details below. We will respond within the timeframes required by law. Note that free users and paid users have the same rights under this policy.
We do not discriminate against users who exercise their privacy rights.
7. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to operate the Service, remember your preferences, and collect usage data. You can manage cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of the Service.
We do not engage in cross-site tracking for advertising purposes.
8. Third-Party Links and Services
The Service may contain links to third-party websites, news sources, or external data providers. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
Market data, news articles, prices, and other information displayed in the Service may come from third-party sources. We do not control or verify the accuracy or privacy handling of such external data.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
10. International Users
The Service is hosted in the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to this transfer.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy with an updated "Last Updated" date. Your continued use of the Service after changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
usenslabs@gmail.com
USens Labs
By using the Service, you acknowledge that you have read and understood this Privacy Policy.
Important Note: This Privacy Policy is designed to minimize our data handling obligations. Nothing in this policy creates any additional liability for USens Labs beyond what is expressly stated in our Terms of Service. We are not responsible for any data you choose to input, view, or rely upon in connection with market information, P&L calculations, news, or other content.